-
56000010492
Making an FOI Request
East Midlands Shared Services (EMSS) work with multiple authorities and agencies, managing a wide a
-
56000010493
Feedback and Issue Resolution
Escalating a Query & Complaints
Initially, please let the agent know that you require your enq
-
56000010678
Signing in to the EMSS Support Portal
Please note that access to the support portal is currently only available to Council colleagues and
-
56000010679
Viewing the status of your ticket via the portal
Viewing Your Tickets
Colleagues can now check the latest updates of any tickets sent through to EM
-
56000010681
How to log a ticket with EMSS
Click into Submit a Ticket
Complete all mandatory fields:
The requester will
-
56000013022
EMSS Values & Ways of Working
Values
At EMSS, our values are more than just words - they guide the way we work, interact with
-
56000038864
Sharing EMSS Support Tickets with Colleagues
Open the ticket that you want to share.
Step 1: Select "Share".
Step 2: This action w
-
56000055340
Bought Leave: Email sent in Error (28.5.25)
You may have received a recent email from EMSS in error. We want to clarify that this was sent unint
-
56000067583
Issue with Oracle Recruiting Cloud (ORC) Notifications
Following the Oracle quarterly update at the weekend, we are aware that a number of unexpected messa