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56000010499
Checking the Payment Status of a Customer Invoice
Checking the Payment Status of a Customer Invoice
The below guidance relates to the invoice st
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56000010500
Checking the Payment Status of a Customer / Supplier Invoice guidance
The below guidance relates to the invoice status of invoices that we have issued to customers for f
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56000010501
Invoice Details/Charges Are Not Correct
Customers querying an invoice
If you want to make a complaint about the charges on your invoic
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56000010503
Paying an invoice from the Council
Payment Reference
When making a payment via online banking, BACS or cheque, it is
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56000010504
Reminder Letter Received for Paid Invoice
If your invoice was paid in the last 7 days, you can dismiss this reminder.
If payment
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56000010505
Request a Payment Plan
If you are unable to make full payment of the invoice by the due date, please use our contact form
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56000010506
Requesting a Copy of an Invoice
If you require a copy of a customer invoice, please use our contact form to request this. Please in
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56000010507
Requesting a refund
If you believe you are owed a refund, please complete the EMSS contact form, ensuring you provide:
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56000010508
Sending a Remittance Advice to the Council
Please consult the table below to identify which email address to send your remittance to:
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56000010509
Sending a Remittance to the Council
Please consult the table below to identify which email address to send your remittance to: